Overview:

Inactivity and laziness are best solved by acting!!
The premature death rate of obese cats is about 3 times higher than that of ideal-weight cats. To prevent the cat from becoming obese, you must either take it outside or take care of it constantly. You can't do both all the time.
You are responsible for your cat's health!
Your cat usually sleeps during the stay at home and when your cat wakes up, it stays inactive when no one is playing with your cat, and every day it is one step closer to obesity.
Meet with
Smart Teasing Cat Collar
Now you don't have to worry about your cat playing with her new playmate
Smart Teasing Cat Collar
while you're cooking or whenever you're busy! Just run it and let it flow.
Hands-free Cat Toy
The ray of light is integrated into the collar to keep the ray point in front of cats at all times, whether they're jumping or running. Cats are always attracted to chase them, making it is ideal for anyone who works from home and needs time to focus or relax.
Work
After 15 minutes under normal working conditions, the laser lamp will be automatically turned off and enter the power saving mode. Until 1 hour and 30 minutes later, the laser will automatically turn on again.
USB Rechargeable Battery
Compared to replacing alkaline batteries, rechargeable batteries with micro-USB charging ports are more convenient and eco-friendly. Cats can play for nearly 5 hours on a single charge of 1 hour with this rechargeable collar toy.
Safety
The interactive cat collar is made of selected PC, and TPC material, soft, durable and washable. which is harmless for cats or other pets. A lightweight collar is comfortable to wear on the neck of kittens.
Suitable and Comfortable for Cats
The adjustable collar length of 200-310mm (8-12inches) and 41-degree flexible light pointer head ensure that it suits most cat sizes. At only 1 oz, it's light enough for cats to wear even when pursuing. Hands-free Cat Toy
Who is this product for?
• Those who are uncomfortable with their cat damaging the house and things.
• Those whose cats have started to get fat or who have fat cats.
• Those who can't take care of their cat when she/he goes out.
• Looking for a new toy for their cat.

Product information:

Material: TPR
Product category: Doumao Stick
Color: smart version (timed off, two modes), low configuration version (manual off, one mode)

Product size: 310 * 34mm
Girth: 200-310mm

Packing list:

Cat toy * 1
Charging cable * 1

Shipping Policy

Last updated: 15 September 2026

Thank you for shopping with Zeepets. This Shipping Policy explains our order-processing, delivery, tracking, and delay procedures.

1. Delivery Time

Our estimated delivery time is 15–25 business days from the date your order is confirmed.

Please note:

• The minimum delivery time is 15 business days.

• Business days exclude Saturdays, Sundays, and UK public holidays.

• Delivery dates are estimates and are not guaranteed.

• Orders may occasionally take longer due to courier delays, customs checks, severe weather, public holidays, high order volumes, or other circumstances outside our reasonable control.

By placing an order, you acknowledge and accept the stated delivery timeframe.

2. Order Processing

After payment is successfully confirmed, your order will be reviewed, prepared, and transferred to the relevant fulfilment or delivery partner.

You will receive an order-confirmation email using the email address provided at checkout.

Orders placed during weekends, public holidays, promotional periods, or unusually busy periods may require additional processing time.

3. Shipping Charges

Any applicable shipping charges will be shown clearly at checkout before payment.

Shipping charges may depend on:

• Delivery destination

• Product size or weight

• Shipping method

• Current promotional offers

You are responsible for reviewing and accepting the delivery charge before completing your order.

4. Order Tracking

Where tracking is available, tracking details will be sent by email after the order has been dispatched.

Tracking information may take several business days to update after dispatch. Temporary gaps in tracking do not necessarily mean that the parcel has been lost or delayed.

For tracking assistance, email support@zeepets.shop with your order number.

5. Multiple Parcels

Orders containing multiple products may be dispatched separately due to product availability or different fulfilment locations.

You may therefore:

• Receive more than one parcel

• Receive parcels on different dates

• Receive separate tracking numbers

You will not be charged additional shipping fees solely because an order is delivered in separate parcels.

6. Delivery Information

Customers are responsible for providing complete and accurate:

• Full name

• Delivery address

• Postcode

• Email address

• Any necessary delivery instructions

Please review your details carefully before placing an order.

If you notice an error, email support@zeepets.shop immediately. We will try to make the requested change, but we cannot guarantee changes once an order has been processed or dispatched.

Zeepets is not responsible for delays, failed delivery, or loss caused by incorrect or incomplete information provided by the customer.

7. Delayed Orders

Please allow the full estimated delivery period of 15–25 business days before reporting an order as delayed.

If your order has not arrived after 25 business days, email support@zeepets.shop with:

• Your full name

• Order number

• Delivery postcode

• Any available tracking information

We will review the shipment and contact the relevant delivery partner where necessary.

A delay does not automatically mean that an order has been lost.

8. Lost Parcels

If tracking shows no movement for an extended period or the delivery partner confirms that a parcel is lost, contact us at support@zeepets.shop.

We may need to complete an investigation with the courier before approving a replacement or refund.

A replacement or refund will be offered where the parcel is confirmed as lost, subject to the circumstances and your statutory rights.

9. Delivered but Not Received

If tracking shows that your order has been delivered but you cannot locate it, please:

1. Check around your property and any designated safe place.

2. Ask household members or neighbours whether they accepted it.

3. Review any delivery photograph or courier notification.

4. Contact the delivery provider for further information.

5. Email support@zeepets.shop if the parcel remains missing.

Please contact us promptly so the delivery can be investigated.

10. Failed or Refused Delivery

A parcel may be returned if:

• The delivery details are incorrect or incomplete

• Delivery is refused

• The parcel is not collected

• The recipient is unavailable after reasonable delivery attempts

Where legally permitted, the original shipping cost and any reasonable return or re-delivery costs may be deducted from the refund or charged before re-dispatch.

11. Damaged Parcels

Please inspect your order as soon as it arrives.

If the product is damaged, incomplete, or incorrect, email support@zeepets.shop promptly and include:

• Your order number

• Clear photographs or a short video of the issue

• A photograph of the outer packaging

• A photograph of the delivery label

• A brief description of the problem

Please keep the product and all packaging until we have reviewed your claim. Do not return an item before receiving instructions from us.

12. Customs and Import Charges

For deliveries outside the United Kingdom, customs duties, import taxes, or local handling charges may apply.

Unless stated otherwise at checkout, these charges are not included in the product or shipping price and are the customer’s responsibility.

Customs clearance may also cause additional delivery delays.

13. Order Changes and Cancellations

To request a cancellation or delivery-detail change, email support@zeepets.shop immediately.

We will try to accommodate your request, but an order cannot always be changed or cancelled after processing or dispatch.

If an order has already been dispatched, it may need to be returned according to our Return and Refund Policy.

14. Events Beyond Our Control

Zeepets is not responsible for delays caused by events beyond our reasonable control, including:

• Courier or postal disruption

• Customs inspections

• Severe weather

• Natural disasters

• Industrial action

• Transport disruption

• Government restrictions

• Public holidays

• Supply-chain interruptions

We will take reasonable steps to assist affected customers and reduce avoidable delays.

15. Contact Us

For shipping, tracking, or delivery enquiries:

Email: support@zeepets.shop
Website: www.zeepets.shop

Nothing in this Shipping Policy limits or excludes your rights under applicable UK consumer law.